Shipping Policy
Last Updated: 08 October 2025
At Luxe Craft, we aim to deliver your orders quickly and securely. Please review our Shipping Policy to understand how we process, ship, and deliver your purchases made through luxecraft.info
1. Order Processing Time
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All confirmed orders are processed within 2–5 business days (excluding Sundays and public holidays).
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Orders placed after 6 PM will be processed the following business day.
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In case of high order volume or delays, we will notify you via email or phone.
2. Shipping Partners & Delivery Time
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We use trusted delivery partners such as Blue Dart, DTDC, and Delhivery to ensure timely and safe delivery.
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Standard delivery time is typically 3–7 business days, depending on your location.
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Remote or rural areas may take slightly longer for delivery.
3. Shipping Charges
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Free shipping is available on orders above a specified value (as mentioned on our website).
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For orders below the free shipping threshold, standard shipping charges will apply at checkout.
4. Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS.
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You can track your order status anytime using this tracking number until delivery.
5. Address Accuracy
Please ensure that your shipping address and contact details are entered correctly.
Luxe Craft will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.
6. Delays and Exceptions
We are not responsible for delays caused by courier companies, weather conditions, natural disasters, or other unforeseen events.
However, we will always do our best to help track and resolve such cases promptly.
7. International Shipping
Currently, Luxe Craft ships only within India.
International shipping options may be introduced in the future and will be updated in this policy.
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery notification.
We will assist you in resolving the issue with the courier partner or arrange a replacement if applicable.
9. Contact Information
For any shipping-related inquiries or concerns, please contact us:
📧 Email: llfganesan22@gmail.com
📞 Phone: +91 98400 20866
🏠 Address:
No. 3, Lakshmi Illam, 7th Main Road Extn,
2nd Cross Street, New Colony, Chrompet,
Chennai – 600044, Tamil Nadu, India
🌐 Website: www.luxecraft.info
🏢 Operated By: Lakshmi Leather Finishers
Luxe Craft is a brand owned and operated by Lakshmi Leather Finishers, Chennai, India
