Terms & Conditions

Terms & Conditions

Last Updated: 08 October 2025

Welcome to Luxe Craft. By visiting or shopping on our website " luxecraft.info " you agree to the following Terms and Conditions. Please read them carefully before using our services or making a purchase.

1. General
This website is operated by Luxe Craft (“we,” “us,” “our”).
By accessing or using this website, you agree to comply with these Terms & Conditions along with our Privacy Policy and other related policies displayed on the site.

2. Products and Pricing

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Product descriptions and images are shown as accurately as possible; minor variations may occur due to lighting or screen display.

  • We reserve the right to change or discontinue products or prices without prior notice.

3. Orders and Payments

  • Orders are confirmed only after successful payment through our secure payment gateway.

  • We accept major payment methods including debit/credit cards, UPI, and net banking.

  • Luxe Craft reserves the right to cancel any order due to stock unavailability or suspected fraud.

4. Shipping and Delivery

  • Orders are processed and shipped within 2–5 business days.

  • Delivery time varies depending on your location and courier partner.

  • Luxe Craft is not responsible for delays caused by courier companies or unforeseen circumstances.

5. Returns and Exchanges

  • Please refer to our Return & Exchange Policy for full details.

  • Returns are accepted within 7 days for unused, undamaged products only.

  • Refunds are processed to the original payment method after inspection.

6. Intellectual Property
All content, designs, logos, and images on this website are the property of Luxe Craft.
Reproduction or use of our materials without written consent is strictly prohibited.

7. Limitation of Liability
Luxe Craft is not liable for indirect or consequential damages arising from your use of our website or products.

8. Privacy
Your personal information is handled according to our Privacy Policy.
We ensure secure handling and protection of all customer data.

9. Governing Law
These Terms & Conditions are governed by Indian law.
All disputes are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

10. Contact Information
For any questions about these Terms & Conditions, please contact us:

📧 Email: llfganesan22@gmail.com
📞 Phone: +91 98400 20866
🏠 Address:
No. 3, Lakshmi Illam, 7th Main Road Extn,
2nd Cross Street, New Colony, Chrompet,
Chennai – 600044, Tamil Nadu, India

🌐 Website: www.luxecraft.info
🏢 Operated By: Lakshmi Leather Finishers

Luxe Craft is a brand owned and operated by Lakshmi Leather Finishers, Chennai, India